Luxury Pilates and yoga escape in Mallorca for strength, stillness, and serenity.

Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your participation in any of our wellness retreats (“Retreat”) organised by SoulSpace Retreats Ltd. By booking a Retreat through our website, you agree to be bound by these Terms. Please read them carefully before making a reservation.

2. Booking & Payment

  • A non-refundable deposit of £545 is required to secure your place.
  • The balance is due 12 weeks before the start date of the Retreat.
  • If full payment is not received by the due date, we reserve the right to cancel your booking without refund of your deposit.
  • Payments are accepted via bank transfer or card payments.
  • Payment plans may be available upon request and must be agreed in writing at the time of booking.

2.2 Payment Plans

  • Payment plans allow the retreat balance to be paid in instalments, split into equal amounts, with a clear schedule provided at the time of booking.
  • All instalments must be paid in full and on time.
  • Failure to make a scheduled payment within 7 days of the due date may result in cancellation of your booking without refund of any payments made to date.
  • Payment plans are offered as a goodwill arrangement and do not alter the overall cancellation policy. The deposit remains non-refundable under all circumstances.
  • If you wish to pay off your balance early, you may do so at any time without penalty.

3. Cancellations & Refunds

  • If you cancel your booking more than 12 weeks before the Retreat, you will receive a refund minus your deposit.
  • Cancellations made within 12 weeks of the Retreat are non-refundable.
  • If we cancel the Retreat due to unforeseen circumstances, you will receive a full refund of all monies paid. We are not responsible for any additional costs (e.g. flights, insurance, visas).

4. Health & Fitness

  • By booking, you confirm that you are physically fit to participate in Yoga, Pilates and wellness retreat and its activities.
  • It is your responsibility to consult a medical professional if you have any concerns about your health.
  • You must disclose any relevant medical conditions, injuries, or limitations prior to attending.
  • Participation in all activities is voluntary and at your own risk.

5. Travel & Insurance

  • You are responsible for arranging your own travel, including flights, visas, and transfers (unless otherwise stated).
  • Comprehensive travel insurance covering health, cancellations, and personal belongings is strongly recommended.

6. Liability & Waiver of Claims

By attending the Retreat, you acknowledge that Yoga, Pilates, swimming, excursions, and related activities may involve physical exertion and carry risks of injury or illness. You voluntarily assume all risks associated with participation and agree that, to the fullest extent permitted by law, SoulSpace Retreats Ltd, its organisers, teachers, employees, and partners are not liable for any injury, loss, damage, accident, delay, or expense incurred during the Retreat.

You release, indemnify, and hold harmless SoulSpace Retreats Ltd from any and all claims, actions, or liabilities arising from your participation, except in cases of proven negligence or wilful misconduct. By booking and attending the Retreat, you understand that yoga, Pilates, travel, and other activities may involve some risks. As many of our retreats take place in the countryside or in the mountains, you may encounter uneven ground, loose gravel, or other natural hazards; including but not exclusive to insects and natural wildlife. You agree that you are responsible for your own health, safety, and wellbeing during the Retreat.

While SoulSpace Retreats Ltd will always take reasonable care, we cannot accept responsibility for accidents, injuries, or losses that may occur as part of normal participation in retreat activities. You agree not to hold SoulSpace Retreats Ltd, its teachers, staff, or partners legally responsible for such issues, unless they result directly from proven negligence or deliberate misconduct on our part.

7. Conduct

We reserve the right to remove any participant from the Retreat if their behaviour is deemed disruptive, unsafe, or disrespectful. No refunds will be given in such cases.

8. Accommodation & Meals

Accommodation and meals are provided as described on our website. Any additional expenses other than what is included on the website (e.g. treatments, additional alcohol, excursions, additional activities, flights and transfers) are your responsibility. Dietary requests will be accommodated where possible but some may incur additional costs.

9. Force Majeure

We are not responsible or liable for cancellations, delays, or changes caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, travel restrictions, strikes, or government regulations.

10. Photography & Media

By attending, you consent to photographs and videos taken during the Retreat being used for promotional purposes.

11. Governing Law

These Terms are governed by the laws of [England & Wales / your jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of its courts.

SoulSpace Retreats Ltd
Ebb & Flow, 6-7 West Street, Farnham, GU9 7DN
Tel: 01252 715933